Summary
General admission access is always subject to capacity.
At times, games may be classed as 'fully ticketed' due to a high demand. When this happens, Members with general admission access must upgrade to a discounted reserved seat via Ticketek (MCG) or Ticketmaster (Marvel Stadium) to attend.
The Club will notify Members of any fully ticketed games at the earliest opportunity. As general advice, we strongly recommend that Members upgrade their general admission access for blockbuster games as soon as tickets become available.
To access games using General Admission access, members will be able to use their Mobile Membership.
To upgrade from GA access to a set seat for MCG games, simply follow the steps below.
Troubleshooting common issues
Why are only $0 'junior' tickets are showing?
This can happen sometimes when the system thinks your barcode has been used.
Try closing Ticketek and clearing your web browser's cache before trying again.
Why am I being charged for a ticket?
You are being charged because you are upgrading to a set-seat.
If you only wish to continue with your standard General Admission access, you do not need to any action through the ticketing agencies - unless the game is fully ticketed (see top of this page).
You can simply use your Mobile Membership (more info coming soon).
Why am I only being offered one member ticket even though I've entered multiple barcodes?
Each barcode number will show as separate fields within Ticketek. Only one option to redeem a member ticket will appear per barcode.
If you have entered multiple barcode numbers, simply scroll down on the ticket selection screen to find the other barcodes and make a selection.
Why is my barcode coming up as invalid?
Before contacting the Club, check that:
- You are trying to redeem your ticket(s) in the correct window;
- You have selected the correct ticket 'date', i.e. 'club members and public reserve';
- You are trying to redeem tickets to a game covered by your membership, i.e. a member with only home access cannot redeem tickets to an away game;
- You are not behind on payments.
If you still need to contact the Club feel free to call 1300 MAGPIE (62 47 43), or submit an enquiry here.