Members with General Admission access can choose to upgrade to a reserved seat on a game by game basis.
Upgrading is entirely optional for all games other than Anzac Day, where patrons are required to hold a reserved seat. (Round 11 vs. Carlton was recently designated as a fully ticketed match, meaning an upgrade is also required for Round 11).
To access games using General Admission access, members will be able to use their Mobile Membership.
To upgrade from GA access to a set seat for MCG games, simply follow the steps below
Upgrading via Ticketek (MCG games)
1. Have your barcode number(s) ready
You can find your 12-digit barcode number(s) via your MyMagpies account.
2. Head to Ticketek for MCG.
Click here to open Ticketek in a new tab.
3. Find the game in question
For example, below we have shown our Round 16 match against St Kilda.
4. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets'
5. Select your desired area, then select the $0 member ticket
Concession and junior barcodes will show up as such. The example above is for an adult barcode.
Be sure to select the discounted 'member' ticket. Other paid options are for guest tickets.
6. Finalise your booking
Follow the prompts to finalise your booking and lock in your seats!
Troubleshooting common issues
Why are only $0 'junior' tickets are showing?
This can happen sometimes when the system thinks your barcode has been used.
Try closing Ticketek and clearing your web browser's cache before trying again.
Why am I being charged for a ticket?
You are being charged because you are upgrading to a set-seat.
If you only wish to continue with your standard General Admission access, you do not need to any action through the ticketing agencies - unless the game is fully ticketed (see top of this page).
You can simply use your Mobile Membership (more info coming soon).
Why am I only being offered one member ticket even though I've entered multiple barcodes?
Each barcode number will show as separate fields within Ticketek. Only one option to redeem a member ticket will appear per barcode.
If you have entered multiple barcode numbers, simply scroll down on the ticket selection screen to find the other barcodes and make a selection.
Why is my barcode coming up as invalid?
Before contacting the Club, check that:
- You are trying to redeem your ticket(s) in the correct window;
- You have selected the correct ticket 'date', i.e. 'club members and public reserve';
- You are trying to redeem tickets to a game covered by your membership, i.e. a member with only home access cannot redeem tickets to an away game;
- You are not behind on payments.
If you still need to contact the Club feel free to call 1300 MAGPIE (62 47 43), or submit an enquiry here.