2023 Toyota AFL Grand Final - Member Ballot Registration & Process – Support - Collingwood FC

Summary

For the 2023 Toyota AFL Grand Final, the number of tickets available for club members to purchase is less than the total number of eligible Members. For this reason, a registration process is in place for eligible Members to access the competing club member Grand Final ticket allocation.

A list of eligible Members can be found here.

Eligible Members have also been sent the details contained in this article via mail.

Ballot Registration

Members require their 12-digit barcode number(s) for registration. These can be found within your MyMagpies account.

Regardless of which priority group you fall into, should you wish to purchase a Grand Final ticket, you must register through Ticketek on the day specified below (once we have qualified for a Preliminary Final).

Registration times will be separated according to membership priority group. To retain priority, members must register in the allocated timeframe.

It does not matter what time you register within your allocated timeframe, as all registrations within each priority group will be randomised to determine the order of ticket allocation.

You must register for the ballot online at ticketek.com.au.

Ticket Allocation

On the weekend of September 23 and September 24, if Collingwood has qualified for the 2023 Toyota AFL Grand Final, Ticketek would, using an automated system, randomly allocate tickets to priority group 1 members who registered, and then randomly allocate the remaining tickets to priority 2 members and priority 3.

Whilst P1 members who have successfully registered are guaranteed access to purchase a ticket, please keep in mind that Members are not able to select the location or price category of their allocated seat(s). This is where the ballot element comes into play.

If you are successfully allocated a Grand Final ticket, your credit/debit card will be charged at this time, without prior notification of the transaction.

Tickets will be allocated via ballot on a next best available basis and therefore members can receive either category 1-7 Reserved Seat, restricted view seat or standing room* ticket.

The credit card holder should have sufficient funds to potentially pay for category 1 tickets for all members registered in the transaction.

P1 Members must select that they will accept a standing room ticket to maintain guaranteed access to purchase a ticket. Although it's unlikely that a P1 Member would miss out for this reason, it is not impossibile.

IMPORTANT INFORMATION FOR ACCESSIBLE TICKET BOOKINGS & COMPANION CARD HOLDERS

The following details apply to:

Members who have a medical requirement for access to accessible ticketing
Members who hold a companion card
Members who wish to book in a group with other members who have a requirement for accessible tickets or hold a companion card

All members requiring accessible tickets or wishing to register with another member that requires accessible tickets will need a NEW Grand Final Accessible Registration barcode.

This accessible registration barcode will be sent to you via mail, communicated in the email you receive, and noted in your MyMagpies account.

If the barcode noted in your letter/email does not reference Grand Final Accessible Registration barcode, you will be required to contact the Club via email no later than 12noon Tuesday, September 12, 2023 to obtain this. A medical certificate may also need to be provided.
Where a new Grand Final Accessible Registration barcode is issued, your 2023 membership barcode(s) will not be activated to register in the ballot.

Registration Date

You will be required to register for Grand Final tickets should we qualify to play in a Preliminary Final.

Given Collingwood has won the Qualifying Final, our registration date will be:

Wednesday, September 13

Registration Times (Priorities)

Priority 1 – 8am-12pm (AEST)

Priority 2 – 1pm-4pm (AEST)

Prioirty 3 – 5pm-8pm (AEST)

As noted earlier, it does not matter what time you register within your allocated timeframe, as all registrations within each priority group will be randomised to determine the order of ticket allocation.

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Please ensure to thoroughly read the Registration Guide which contains important details on accessing a Grand Final ticket.

If you have any further queries regarding the Grand Final registration process, please contact the Collingwood Membership Services Centre via phone on 1300 MAGPIE (624 743) 10am-4pm Monday to Friday, or via email at membership@collingwoodfc.com.au

Eligible Members

Click here to view the full list of eligible Members for Season 2023.

Accessible Seat Booking Guide

Visit ticketek.com.au and log into your My Ticketek account. As the credit card holder you will need to ensure that you are a My Ticketek member to continue with the registration process.
Click on the Collingwood 2023 Toyota AFL Grand Final Registration tile on the Ticketek homepage.
Select your Priority Group from the drop-down menu on the lefthand side of the page
Enter your barcode(s) in the box provided and click ‘Apply Now’. Each barcode registered will be charged a non-refundable $6 fee at the end of the registration process.
The next page will prompt you to select your ticket requirement. To register each member for a Grand Final ticket select ‘1’ from the drop down list next to the relevant ticket option. Repeat this for each barcode. Select the listed delivery method and then proceed to the payment screen.

Ticket Type	Definition
Wheelchair Accessible	The ticket could be allocated on Level 1 (M), Level 2 (N) or Level 4 (Q). If on Level 4 (Q), lift access will be available.
Blindness or Low Vision	Tickets for people with blindness or low vision will be allocated in the front row on Level 1 (M).
Aisle Seat	You will be required to negotiate no more than three (3) steps, within the allocated bay. The ticket will be allocated on the aisle. If two (2) or more seats are requested in one group, only one ticket in the group will be allocated on the aisle. Seats may be allocated on Level 1 (M), Level 2 (N) or Level 4 (Q). If on Level 4 (Q), lift and/or escalator access will be available.
Lower-Level ticket	Tickets for people with a medical requirement that renders you unable to sit on Level 3 (P) or Level 4 (Q) Tickets may be allocated on Level 1 (M) or Level 2 (N).
Accompanying group member (including Carers)	Ticket will be allocated as close as possible to your ticket, subject to the accessible requirements of the request.
Companion card holder	Ticket will be allocated as close as possible to your ticket, subject to the accessible requirements of the request. Ticket will be provided complimentary if the relevant companion card barcode is registered within the booking.
You have not listed an option to suit my needs	If the above options do not meet your exact requirements, a Ticketek staff member will call you to clarify your accessible requirements.

PLEASE NOTE: If you encounter the error “No tickets” there is a barcode in your group that is not eligible to register via the Accessible Registration and you will receive a warning that you are about to proceed without adding tickets for all barcodes. Please do not panic, we recommend you contact the Collingwood Membership team on 1300 624 743 immediately to rectify the issue.

The next page will confirm your registration. Please read these details carefully and review all information before proceeding. Read the terms and conditions and check the box stating that you agree. Submit payment.
Once the registration is complete and your credit card has been authorised, you will be transferred to the confirmation page and sent an email confirming your registration with your Ticketek Customer ID. Keep this and the membership barcodes supplied as reference of your registration.

Please note: Should you encounter any issues with your barcodes when you are trying to register within your priority period, please do not panic, we recommend you contact the Collingwood Membership team on 1300 624 743 immediately to rectify the issue.

Additional Information

The attachment below contains additional information regarding the Grand Final ballot registration.

This document will also be sent to eligible Members via mail.