Mobile Membership - Visual Guide (AFL & AFLW) – Support - Collingwood FC

IMPORTANT NOTE

The actual mobile ticket for a given game may only become available to view 72 hours prior to the game in question.

Once available, you will be able to view the ticket(s) and add to your smartphone wallet.

STEP 1 - Download the Official Collingwood FC mobile app

Click here for Phone or click here for Android.

STEP 2 - Open the Official Collingwood FC mobile app

STEP 3 - Select 'Membership' from the bottom menu

You can also select 'MEMBER CARD' from the top menu to skip straight to Step 5 (or 6, if already logged in)

STEP 4 - Select 'Access you Mobile Membership'

STEP 5 - If not already signed in, log into MyMagpies

STEP 6 - Select the upcoming match (a.k.a. event)

STEP 7 - Select 'View Barcode' to view the ticket, or select 'Add to Apple Wallet/Passbook'

General Admission & Reserved Bay Seat Locations

Please note that General Admission (GA) and Reserved Bay (RB) tickets will show a section, row, and seat number.

This is purely a way for the ticketing system to distinguish between tickets - it does not map to an actual seat.

Members with GA access can sit anywhere they like within the allocated general admission areas.

Members with RB access can sit anywhere they like within the allocated reserved bay areas, which are specified on the ticket.

See below for an example of a GA Mobile Membership ticket. In this example, the section (GA21), row (GA8), and seat (16) can be disregarded - they do not map to an actual seat.

GA example:

Reserved Bay example:

(redemption of a $0 ticket required via Ticketek for the 'Legends: Choice' example below, hence no barcode showing)

Used Flexi tickets

Mobile Membership Flexi tickets that have been used will display as shown below:

Switching accounts:

Use the drop-down menu at the top of the 'My Events' screen to move between linked accounts.

Please note that sometimes all names are displayed as the same. If this happens, use the member ID to distinguish between accounts.

Additional notes:

If you have multiple memberships, you can swipe across at Step 7 to view the additional tickets. Please note that tickets may be separated by type, e.g. you may have one 'Round 2' option at Step 6 that leads to the General Admission ticket(s) in your account and one 'Round 2' option that leads to the Reserved Seat/Bay ticket(s) in your account.
If you have an account linked to yours, select the drop-down option at the top of your screen to switch accounts.

For more information, click here to head to our main Help Centre article on Mobile Memberships.